Administrative/Customer Support
Administrative Assistant
An Administrative Assistant is key to maintaining smooth office operations through their organized approach. They need to have excellent communication and multitasking ability, a keen eye for detail, and a strong proficiency in office software.
Customer Support
A Customer Support representative is the primary point of contact for customers, providing assistance for product/service inquiries, troubleshooting, and ensuring excellent customer service.
Executive Assistant
An Executive Assistant offers high-level administrative support to executives in a company, directly reporting to the executive. They have to be highly organized, maintain confidentiality, and manage the executive's schedule effectively.
Office Coordinator
An Office Coordinator manages the office operations by supporting office activities and operations to secure efficiency and compliance to company policies; also, ensures smooth running of the office and helps to improve company procedures and day-to-day operation.
Receptionist
A Receptionist is often the first point of contact for a company, they need to possess excellent communication skills and maintain professionalism and courtesy, all while ensuring smooth daily office operations.
Secretary
A Secretary is crucial to maintaining an organized and efficient office environment. Their responsibilities include keeping records, scheduling meetings, and providing administrative support to their superiors.
Technical Support
A Technical Support individual must have strong issue diagnosis skills, be customer-oriented, and be able to communicate complicated tech issues in a clear, understandable manner.