Back to test library

Zendesk Test

This assessment measures how well individuals comprehend software created to enhance customer relationship management, as outlined in the specifications.

🇬🇧 English

5 skills measured

Support & ConfigurationSupport & APISupport & Ticket ManagementHelp Center Setup & ConfigurationZendesk - Fundamentals
Test TypeSoftware Expertise
Duration10 Mins
LevelIntermediate
Questions10

About the Zendesk Test

Zendesk's products are designed for swift and easy setup, with most essential features ready to use right away. Their platform also delivers comprehensive customer relationship management (CRM) tools on a top-tier cloud infrastructure, allowing Zendesk to adapt as you grow, whether you're a fast-moving startup or an established business aiming to enhance your operations.

Relevant for

  • Application Support Specialist
  • Client Support Specialist
  • Customer Care Agent
  • Customer Experience Specialist
  • Customer Operations Associate
  • Customer Operations Lead
  • Customer Relations Specialist
  • Customer Service Representative
  • Customer Service Team Lead
  • Customer Success Consultant
  • Customer Success Engineer
  • Customer Success Manager
  • Customer Success Representative
  • Customer Support Agent
  • Customer Support Engineer
  • Customer Support Manager
  • Customer Support Representative
  • Support Engineer
  • Technical Marketing Manager
  • Technical Product Manager
  • Technical Product Specialist
  • Technical Program Manager
  • Technical Project Manager
  • Technical Recruiter
  • Technical Support Engineer
  • Technical Support Specialist
  • Technical Support Associate
  • Technical Analyst
  • Salesforce Developer
  • Customer service agents
  • Customer Service Manager
  • Onboarding Specialist
  • Client Services Representative
  • Support Representative
  • Customer Specialist
  • Customer Service Operations Manager
  • Customer Support Officer
  • Customer Support Associate
  • Senior Sourcing Specialist
  • Inside Sales Account Executive
  • Customer Support Administrator
  • Appointment Setter
  • Customer Support Advisor
  • Customer Success Advocate
  • Customer Success Executive

Skills Measured

Expand All